Privacy Policy

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Healthify.Clinic
Effective Date: [Insert Date]

At Healthify.Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services.

We comply fully with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other relevant legislation.

Healthify.Clinic is a UK-based online primary care provider. We provide healthcare consultations, medical advice, and private prescription services. Our registered office is located at [Insert Address].

For any queries about how we handle your information, you can contact us at:
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]

We may collect the following types of personal data:

• Identity Data: Name, date of birth, gender, NHS number (if applicable).
   
• Contact Data: Address, email address, phone number.
   
• Health Data: Medical history, medications, allergies, consultation notes, diagnostic results.
   
• Technical Data: IP address, browser type, device information.
   
• Usage Data: How you use our website and services.
   
• Communication Data: Emails, messages, and other communications you send to us.
   

We use your information to:

• Provide healthcare consultations and private prescriptions.
   
• Communicate with you about your treatment and services.
   
• Share relevant information with your NHS GP (with your consent).
   
• Fulfil our legal and regulatory obligations.
   
• Improve our services and website functionality.
   

We will never sell your data to third parties.

We may share your data with:

• Your NHS GP (only after obtaining your consent).
   
• Pharmacies to process private prescriptions.
   
• Third-party service providers (e.g., IT support, Writeupp, SignatureRX portal) who help us deliver our services — all bound by confidentiality agreements.
   
• Regulatory bodies if legally required (e.g., the General Medical Council or Care Quality Commission).
   

We rely on the following lawful bases:

• Consent: When you agree to us sharing information with your GP or for marketing (if applicable).
   
• Contract: To provide you with healthcare services.
   
• Legal Obligation: Compliance with health regulations and laws.
   
• Vital Interests: To protect your health in urgent cases.
   
• Public Task: Providing healthcare services in the public interest.
   

All personal information is stored securely in accordance with GDPR requirements.
We use encrypted databases and secure portals (like SignatureRX) for prescription handling.
We retain your health records for as long as necessary under medical regulations (typically at least 8 years after the last consultation).

You have rights under data protection law, including:

• Right to access your information.
   
• Right to rectification if your information is incorrect.
   
• Right to erasure ("right to be forgotten") in certain cases.
   
• Right to restrict processing or object to processing.
   
• Right to data portability.
   

You can exercise your rights by contacting us at [Insert Contact Email].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

We use cookies to enhance your browsing experience and collect usage data. You can control cookies through your browser settings. Please see our Cookie Policy for more details.

We may update this Privacy Policy occasionally. Any significant changes will be notified to you directly or via our website.

Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact:
📧 contact@Healthify.clinic